How To Make Big Changes When You're Not In Charge
"I'm not the CEO. My boss doesn't get it. What can I actually do?" Perfect question. Today we tackle the hardest position - leading change when you have zero formal authority. If you've ever felt frustrated watching problems you could fix if someone would just listen, this is for you.
Your Front-Line Advantages:
🎯 You see real problems (not the PowerPoint version)
🔍 You know what actually works (versus corporate theater)
💪 You have credibility with people doing the work
⚡ Your 15% solution - the sphere you can control right now
*15% Solutions - Liberating Structure developed by Henri Lipmanowicz and Keith McCandless. Inspired by professor Gareth Morgan: https://www.liberatingstructures.com/7-15-solutions/
The 8-Week Battle Plan:
- Week 1: Map your real influence and find allies
- Week 2: Start your first micro-experiment
- Week 3: Make success visible to colleagues
- Week 4: Partner with someone curious
- Weeks 5-8: Let it spread organically
Key Strategies:
Start ridiculously small (one shared list changed everything) Find productive disruption techniques Make your manager your ally through results Use strategic passive resistance wisely Stay humble about success to avoid backlash
Transcript
"How to Lead Change When You're Not in Charge"
Over the last couple of episodes, we've built something together:
- We saw the evidence - trust beats control.
- We found the hidden leaders who really run organizations.
- We learned to experiment instead of just implement.
- We discovered why frameworks fail but principles endure.
And I bet some of you are thinking: "This is all great Stefan, but I'm not the CEO. I can't transform my whole organization and my boss doesn't get it. What can I actually do?"
Perfect question. Because today kicks off our three-part series on leading change from where you are. And we're starting with the hardest position - when you have no formal power at all.
If you've ever felt that frustration - watching problems you could easily fix if someone would just listen - then this is exactly for you.
Because here's what nobody tells you about organizational change: some of the most powerful movements and transformations start with people who have zero formal authority. People who are just fed up enough to say, "You know what? I'm going to make this better."
Today, I'm sharing the playbook for leading change from the front lines. And fair warning - by the end of this, you might realize you have more power than you think.
[TITLE CARD: How to Lead Change When You're Not in Charge]
The Front-Line Advantage Nobody Talks About
Let me start with something that might surprise you: being at the front lines without formal power gives you advantages that corner office executives would kill for. Think about it - as a software developer, customer service rep, analyst, or technician, you're living the reality every day.
You face the pressure from above, wrestle with processes that make no sense, see exactly what needs to change. No fancy title. No direct reports. No authority to mandate anything.
But here's what you DO have: You see the real problems, not the PowerPoint version. You know what actually works versus what's just corporate theater. You have credibility with the people doing the actual work.
While the district manager is looking at spreadsheets, you're watching the daily friction that's killing your team's morale. The broken communication. The duplicate work. The policies that look good on paper but create chaos in reality.
That clarity? That front-line visibility? That's your secret weapon.
Find Your Allies First
Here's lesson number one: Don't go it alone. Every successful change I've seen, started with at least two people who said, "This is ridiculous, and we're going to do something about it."
Look around your workplace. Who else rolls their eyes at the same broken processes? Who stays late not because they have to, but because they care about doing good work?
Those people? They're your early coalition. And you don't need many - sometimes just one ally can double your influence.
But here's the key - you're not looking for complainers. You're looking for people who complain AND want to fix things. There's a big difference.
Your 15% Solution: Start Where You Can
Now, before you try to fix everything, let's talk about your sphere of influence - what I call your "15% solution."
This is the part of your work life you can actually control right now. No permission needed. No budget required. Just... action.
Most people tragically underestimate their 15%. They think, "I can't change company culture, so why bother with anything?"
But, don't let that discourage you!
Think about one thing that frustrates you at work. Now ask: What piece of that can YOU influence directly?
- Can't fix the broken communication system? But you can start sharing information more clearly with your immediate team
- Can't change the reporting process? But you can document what actually works and doesn't - and share it with colleagues
- Can't reorganize departments? But you can start connecting people who should be talking to each other
That's your 15%. And here's the magic - when you max out your 15%, it tends to grow.
Start Ridiculously Small
Let me share what this looked like in practice. A couple of years ago, my team was drowning. Multiple projects, unclear priorities, constant firefighting. I had no authority to change anything officially.
But I had a hypothesis: What if we just worked a little differently?
We started absurdly small: "Hey team, what if we just listed all our work in one place?" Not an agile transformation. Not a new methodology. Just... a list.
That list revealed we had twenty active projects for six people. No wonder everyone was stressed!
Next tiny experiment: "What if we finished something before starting something new?"
Pattern by pattern, we built what became a high-performing team. Never called it transformation. Never asked permission. Just kept asking, "What if we tried this?"
A few months later, other teams were getting interested in how we got so organized. A couple of months later again, I was asked to help other teams.
All because we started with something ridiculously small.
The Art of Productive Disruption
I guess, some of my colleagues would call me "a persistent pain in the ass." I consider that a compliment.
See, there's an art to being disruptive in a good way. You're not breaking things just to break them. You're highlighting problems that everyone sees but nobody talks about.
When that machine starts making weird noises, don't just work around it. Document it. Track how much time the workaround costs. Calculate what happens if it actually breaks.
When you see a process that wastes everyone's time, don't just complain. Map out a better way. Test it with your immediate team. Show the results.
Make problems visible, but always come with solutions.
Make Your Manager Your Ally
"But Stefan, my manager will never support this!"
Here's a secret - your manager is probably drowning too. They're getting squeezed from above and below. They desperately need wins.
When you start:
- Delivering better results
- Surfacing problems before they explode
- Making their life easier
Suddenly they get VERY interested in whatever you're doing.
My manager didn't care about methodologies or frameworks. But he cared that we stopped surprising him with problems. He cared when other teams asked how we got our act together.
Eventually? I was asked to help with other teams. Not because he believed in our approach, but because he believed in our results.
Lead with outcomes, not theories.
The Power of Strategic Passive Resistance
Now, here's something they don't teach in management school: sometimes the best way to protect positive changes is through what I call "strategic passive resistance."
If corporate sends down another initiative that would undo your progress, you have options. You can implement it... "creatively". You can focus on the letter of the policy while preserving the spirit of what actually works.
But you have to pick your battles carefully. This can be a dangerous technique - use sparingly and wisely.
When To Be Humble About Success
As your experiments start working, you'll face a new challenge: success can create backlash.
When you share your wins, be humble about it. Don't treat people who aren't doing things your way as second-class citizens. That burns the ground you're trying to fertilize.
Also: Share your doubts along with your successes. Be open about what you're still learning. Use language like:
"We expected to achieve this, but only got that. Here's how we plan to improve..."
Or: "This worked better than we expected. We're trying to figure out what else contributed to the success..."
Authenticity builds trust. Arrogance builds resistance.
Know Your Limits
Let's be honest - there are limits to what you can achieve without formal authority. Some battles you can't win. Some organizations are too broken to fix from the bottom up.
The key is being strategic about what you can and can't control.
If your workplace actively punishes initiative, you have three choices:
- Build safety first - create psychological safety in your immediate sphere
- Document everything - build a portfolio of improvements for future opportunities
- Find better soil - sometimes the bravest thing you can do is finding an organization that values what you offer
Life is too short to spend it where your potential is actively suppressed.
Your Week-by-Week Battle Plan
Week 1: Map Your Real Influence
- List three work frustrations you can partially control
- Identify who else cares about these issues
- Document what "better" would look like
Week 2: Start Your First Micro-Experiment
- Pick the easiest win from your list
- Make one small change in how YOU work
- Track the results (even just for yourself)
Week 3: Make Success Visible
- Share what's working with immediate colleagues
- Not bragging - helping ("Hey, I found this saves time...")
- Watch who gets curious
Week 4: Partner With An Ally
- Find one person who's interested
- Run a joint experiment
- Make results visible to your broader team
Week 5-8: Let It Spread
- Support others trying your approach
- Adapt based on what you learn
- Document what works for future reference
Eight weeks. No budget. No permission. Just action.
The Ripple Effect
Here's what happens when front-line people start making things better: it spreads.
Other people notice you're less stressed. More productive. Actually enjoying your work. They want in.
Your manager notices problems aren't blindsiding them anymore. They start asking what you're doing differently.
Other teams start asking for advice. Your influence grows organically.
All because you refused to accept that "this is just how things are."
Your Part in Something Bigger
Right now, all over the world, people without fancy titles are quietly fixing things. One process at a time. One team at a time. One conversation at a time.
They're not waiting for permission. They're not waiting for perfect conditions. They're just saying, "I'm going to make this better."
You don't need a corner office to lead. You don't need a budget to innovate. You don't need permission to care.
You just need to believe that work can be better and the courage to start where you are.
Because the most inspiring transformation stories, started with someone who had no authority but refused to accept the status quo.
That someone could be you.
What's Next
This is part one of our three-part series on leading change from where you are. Coming up next time:
Leading from the middle - when you have some authority but feel caught between resistance from above and skepticism from below.
and after: Leading from the top - when you have the power but need the wisdom to use it right.
Each position has unique challenges. But they all share one thing: the principles we've covered today work at every level.
Your Call to Action
Right now, someone in your organization has given up. They've accepted that work is just something to endure. They've stopped believing it can be better.
What if you were the person who proved them wrong?
Not through grand gestures. Not through perfect plans. But through consistent small improvements that show what's possible.
You have everything you need. You understand the problems. You can see the solutions. Most importantly, you have your 15%.
The only question is: Will you use it?
Find your frustration. Find your allies. Find your courage.
Share this with someone who needs to hear it. Let's build the workplaces we actually want to work in.
This is The Liberty Framework. The revolution doesn't wait for permission.
See you next time!
